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Frequently asked questions
Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period.
If you run out of credits, you can upgrade to a higher subscription tier or purchase an extra credit pack. Credits are added as soon as the purchase completes.
Absolutely! All plans, including Basic, grant you full commercial usage rights for any asset you generate on Moodbook.
Refunds are not supported after purchase.
Invoices are not supported.
You won't be able to create new moodbooks, upload new files to Library, or start new Design projects. Existing Design projects and existing Moodbooks can still complete the current action. You can purchase a membership or a subscription to increase your storage space.
After your subscription expires, your account storage may exceed the currently available storage limit. We will continue to retain the excess storage for at least 100 days.
Used storage is calculated from the original file sizes currently referenced by Moodbooks, Library, Design projects, and work items. The total is deduplicated by file across all categories.